CVS Pharmacy Springfield VA
Quick care called in a Rx. I call 2 hrs later to make sure it's ready for pickup. Nope. It'll be ANOTHER HOUR! And I couldn't understand the broken English the lady was speaking, which she totally took advantage of. "We vary biesy todah." Yah, that's why I gave you TWO hours to fill the RX. Gee thanks. Just what you need when you're sick. Won't make the mistake of having a Rx phoned into this CVS again.
This is horrible and lousy service ever!! The employee man took so long and wasting of my time to getting my passport photo. He took the wrong picture of my face for passport photo. Several days later, I went to the library for passport book without appointment in Alexandria but they can't accept my wrong photo then I went to other CVS near the library and got the right photo for free. Please don't ever go to CVS in Annandale to get the wrong photo. Because of that idiot employee! Too bad, I'm giving this 0 star!
I would give 0 stars but it isn't an option here. 1) there was nobody at the register. We waited for a while, and someone walks back and says I'm with a customer. And walks off. 2) then someone who appeared to be a manager with a name tag that says "tester" and he had such an attitude and didn't even greet us. When I asked for an extra bag, he threw it at us! Then when the transaction was over, he just crumbled my receipt and shove it in my bag. It's the manager who has to carry the store and the environment but this store clearly showed it clearly by how the manager treats his customer. Shame on their customer service.
The pharmacist here was incredibly rude and uncooperative. Made me never want to return to this location ever again. Worst pharmacy experience in my entire life. CVS headquarters really need to fix this pharmacist's attitude. This location's customer service level is garbage.
I have not had to use the pharmacy here, but I've certainly seen worse CVS stores in the past than this place. It's like most others you've been to...very standard experience.
I called to make sure my prescription was ready for pick-up. I came in the next day, and it was not ready... another 30 minutes. Then I asked the pharmacist if my doctor had called in my other 2 meds. It's as if he didn't understand me. He kept saying the one med will be ready in 30 minutes. I didn't even bother. I waited 20 minutes for someone to help me, only to find out I would have to wait longer for my meds. I am currently looking for another pharmacy that is NOT CVS. This is the 3rd one I've had a bad experience with.
The pharmacists are terrible. After I had my wisdom teeth removed, I had to wait 90+ minutes for my prescription to be ready! I kept going back to the counter and asking when it would be ready. The pharmacists stated they'd let me know. Finally, after waiting at least another hour, I checked back with them for the third time. You would not believe what the pharmacist said... "Oh yeah, it was ready a long time ago!" WTF?!?!? If I wasn't high on nitrous oxide, I would have left long before that...but I didn't know better. It was an awful experience and I will not be returning to this location.